Steak 'n Shake reviews and complaints 1
View all 1731 complaintsSteak 'n Shake - service
When asked if had 4 for4 deal which was advertised on sign was still on the waitress said no. I said that if there is a sign saying a certain price then you should give that price. So asked for manager.She said the sign was wrong and they couldn't give that price. Said it wouldn't ring up that way and she couldn't do any thing to change it. She had an attitude. Sorry but I worked retail 20 years and that is not the way you treat customers. Plus several of our orders were wrong. WE will not be going to that Steak n Shake so you lost 7 customers. Just thought you should know.
            
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