TCF Bank

I went into Palos Heights, IL TCF bank with my father and mother's death certificates to find they have a $8000+ CD. Ann bank manager was not only rude to me, she was rude to my brother on the phone in Texas. She first said I could get my 50% share then decided I could wait until she received my brother's notorized statement. She made it seem like that would be more convenient for her. When I whispered to myself, she called across the bank "that's enough!" I am a 62 y/o woman and do not appreciate being treated in this manner. I'm sure she is rude to others. How she is a manager representing your company is beyond me. The only good thing is after we cash the CD I will never have to deal with her or TCF bank again.