Enterprise Rent-A-Car

I was given a rental car that had wheel bearing noise, very loud. I drive 1/2 block and turned around. I refused the car, they said that was the last one, they also said it was a small problem that caused the noise. They told me since I drove the car off the lot they will charge me for the day. This is so unfair and gross. My husband picked me up. The manager negotiated a compromise with me, however, later I found out I was still charged for the day with the bad car. This location is badly managed. They lost my appointment for the car (might have been a lie) I was helped last after 5 other people. That's why they gave me the bad car. Just a lousy place...6-24-22.

Still is a bad memory, experience.