Menu
CB Restaurants and Dining Culver's 1500 Illinois Rte 59, Joliet, IL, 60431, US
Culver's company logo
Culver's
reviews & complaints
Culver's company logo

Culver's

1500 Illinois Rte 59, Joliet, IL, 60431, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
10:00 am - 10:00 pm
Tue
10:00 am - 10:00 pm
Wed
10:00 am - 10:00 pm
Thu
10:00 am - 10:00 pm
Fri
10:00 am - 10:00 pm
Sat
10:00 am - 10:00 pm
Sun
10:00 am - 10:00 pm
ComplaintsBoard
C
12:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Culver's - Paid for cheeseburger but did not get it

9:45 pm 5/15/21 store 271 ordered food thru drivethru, got my food, even checked the bag and looked like it was all there, I get home and relized that I was wrong and my cheesburger never was put in the bag, so I called sotre 271 at 10:02pm and was told that they are now closed and cannot do anything about it. So I ask for a manager who was very rude and said the same thing. What?! I just left there 10 minutes ago and this is what they said to me after I paid for all of my food but did not recieve all of it. Ive never been more angry in my life, people should not get treated like this, they could have and should have tried harder to make it right, I was willing to drive back to that sotre to get what was mine but "no we are closed, call back tomorrow" page was the manager at that visit and should be fired

Desired outcome: fire the manager and a complete free meal

Read full review of Culver's
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.