Chipotle Mexican Grill reviews and complaints 1
View all 663 complaintsChipotle Mexican Grill - Very poor customer service
I complained for months about a restaurant running out of items, and food. It just goes in circles. Chipotle now has it set up, where you can’t call the restaurant, or talk to a live person. Their Customer Service issues are all over seas. Everytime you call, they gave you a new case number. It’s one big joke. Outsourcing their Customer Service was a huge mistake.
I refuse to ever go back to another Chipotle again. I’m just sick and tired of their run around on issues, and nobody does anything to resolve anything.
Update by
Ed F713
Sep 05, 2023
11:10 pm EDT
Customer Service needs to be restructured back to the USA.
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