Big Lots

My vehicle was struck by the cart corral in a wind storm, in Big lot’s parking lot on 11/05/22 have not been able to reach anyone or resolve the issue. Claim number [protected] I went into the store upon returning to my car I saw the corral blow up and over onto my vehicle, I have been trying to resolve this issue every sense it happened and I’m not sure how or if this issue will be resolved, I need someone to call me back asap or tell me the next steps to take so my vehicle can be fixed thank you Edna LewisCook.