Sheraton / Starwood reviews and complaints 1
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The complaint has been investigated and resolved to the customer’s satisfaction.
Sheraton / Starwood - poor room conditions
I was awakened at 3:30 in the morning by water dripping on me and the bed. One of the many patches in the ceiling had sprung a leak and water was dripping on to me and the bed. The hotel and staff were unresponsive. I would not recommend staying at this hotel. There are several better options down the street and closer to the airport.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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