Menu
CB Banks TCF Bank 493 Torrence Ave, Calumet City, IL, 60409, US
TCF Bank company logo
TCF Bank
reviews & complaints
TCF Bank company logo

TCF Bank

493 Torrence Ave, Calumet City, IL, 60409, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
9:00 am - 6:00 pm
Tue
9:00 am - 6:00 pm
Wed
9:00 am - 6:00 pm
Thu
9:00 am - 6:00 pm
Fri
9:00 am - 6:00 pm
Sat
9:00 am - 1:00 pm
Sun
Closed
ComplaintsBoard
S
7:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

TCF Bank - Overdraft fees

My account was charged a total of 5 overdraft fees within one day and I didn't receive one alert regarding the overdraft fees. I checked my account the day before and it was current and the very next day I check my account and it's overdrawn for some transactions that were made almost a week ago which my balance reflected. Regardless if a transaction is pending or posted the amount is deducted. One charged that was posted was made on the 30th of last month, which I know made the account overdrawn as I was told if the merchant reverses the transactions than the fees will be reversed.. So why am I being charged fees for other transactions... Exactly a way for the bank to get over... No alerts of overdraft fees which I have alerts setup on my account again for the bank to get over and charge you fees without your knowledge... Not to mention I asked the bank on 5/4/20 to stop payments to this merchant and the transaction was still approved... Poor banking services! First photo shows were I asked for the stop payment to be applied
Second shows were the agent determines one transaction be reversed for fee to be reversed but I was charged 5 fees for charges that were place when the account was current and the balance reflected each transaction

Read full review of TCF Bank
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.