Chipotle Mexican Grill reviews and complaints 1
View all 658 complaintsChipotle Mexican Grill - Put steak in my order where I didn't order and I never ate steak before
Hi,
I have ordered a chicken bowl from chipotle located at 305 N Veterans Pkwy Ste 101, Bloomington, IL 61704 at 1:00pm CST 2/2/2021, but they gave me steak instead.
I never ate steak in my life and in our religion it is not allowed to eat beef/steak. This is a big irresponsible act by them, It is affecting me psychologically that they made me eat the animal that we pray in our religion. I realized that it is not chicken after eating some of it and when I went to them they just say sorry and that's it. How can the sorry compensate the fact that they made me eat an animal which I'm not supposed to eat. Their only duty was to serve what was ordered and they fail to do this and they made me eat it which is a sin in my view. I want this issue to be taken seriously and I need to be compensated. I have attached the video proof below.
This is a serious issue for me and your response on this will make us (vegetarian and non-beef eating communities) understand how chipotle care about their customers.
Desired outcome: Apology letter from that chipotle and compensation
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