Aspen Dental reviews and complaints 4
View all 1637 complaintsAspen Dental - I never got my refund it's been two months
I had set of dentures made they were completely wrong. They made second pair an made them wrong again. My dentures was gonna cost my ins 4000 an mine out of pocket of 1200 I paid payments on the 1200 an no teeth 250 out of pocket was my payments I made an turned a round. I get late bill an had to call my ins company to stop payment. Two monthes later still no teeth. Cause they used my benefits from my ins. Now which they paid that bk. My out of pocket I haven't. Two monthes later im more mad now than. Before. There always a new manager like there just hanging the phone round. There lazy an i'll never go bk there again but I am gonna file law suit on them
Desired outcome: My refund
Aspen Dental - Refund my money been 6 weeks
I had went there I feb for set of dentures. They came out all wrong. So they made a second set the same way. They said they cancel billing my ins an refund my 250 out of pocket. 6 weeks later. No refund I call the office an every one of them must be the manager they passed me round every different time I call to new girl. I am gonna hire lawyer in fed up with it an I wouldnt recommend this place to no one. There lazy an don't know what there doin. I want personal dentist working on my dentures next time. Who think u got it own place right there to make dentures an u screw them up twice not one twice. I have reported it to my ins to make sure now or never they try to bill them
Desired outcome: I want my refund
Aspen Dental - Extractions
When the novacaine wouldn't work the dentist still tried to pull my teeth! She made me fold my hands in my lap. No arm rests to cling to. It was so painful she finally gave up. She would not give me any pain medication. She left me in the chair bleeding and in pain and left! She left bruises on my face which I have photos of. Someone finally came in and got me and tried to find a dentist to finish. All of their dentists practice out of town and would be several days later! I said NO. She finally got me in an oral surgeon here. Cost would be $700. It was actually $1020. (She knew this). After a month or so they gave me temporary dentures that never fit, they were painful to wear. So I have not had any bottom teeth since March. Can't eat much and have lost weight. I'm still not done. Its been a miserable 6 months. I wrote corporate and complained. I got no response. It was a nightmare I'm still living...
Desired outcome: Compensation and taking the quack of a dentist's license.
Aspen Dental - dental checkup!
As a senior citizen (67), I scheduled an appointment for Monday 2/15/16 at 5:30 PM (after work) for a checkup! X-rays, checkup, and recommendations were given to evaluate. Recommendations included (4) surface fillings, perio therapy (gum and teeth cleaning), and upper and lower dentures. Total cost of $3736.00 on one consultation worksheet. I had to ask the office/business manager for a complete breakdown of the total costs. I requested to get the surface fillings done and would think about the other recommendations and was told I had to pay for the fillings up front before it would be done. I responded by stating I always pay for dental work at time of service. I have an auto at Veridian Credit Union and no missed payments on credit. Time to look for a new dentist!
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Implants Upper partial service. Ill fitting denture. Job not finished Do not go major ripoff If you are smart you will READ before you visit Aspen!Giving a Voice to Consumers
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