FILE A COMPLAINT
1030 S King St, Honolulu, HI, 96814, US
Thu 7:00 am - 9:00 pm Working Hours
Sun:8:00 am - 8:00 pm
Mon:7:00 am - 9:00 pm
Tue:7:00 am - 9:00 pm
Wed:7:00 am - 9:00 pm
Thu:7:00 am - 9:00 pm
Fri:7:00 am - 9:00 pm
Sat:7:00 am - 9:00 pm

Reviews and Complaints

Longs Drugs verified

I forgot to use a $10 off coupon if I spent $40 or more

I spent $49.37 on 3/24/2020 at Makiki Longs. At 4 am today I realized that I had a $10 off $40 next purchase coupon. I spoke to a manager today, who was very professional and cordial. She explained to me that I need to bring the products back to the store and then I could use the coupon. I explained to her that I was already using the products. I did show her my receipt but she was adamant that I must bring back the products. I know exceptions must not be made but it would be kind of you during these stressful times to issue me a $10 credit. My extracare card number is [protected]. I purchased 5 items yesterday: 2 CVS hydrogen peroxide, 1 Bounty SAS 8Giant, and 2 large black drain trays. I peeled off the labels for the 2 black trays as I used them yesterday. I checked the trash cans for the labels but I had already thrown out the trash bag. Otherwise, I would've hauled everything back to the store. Can you show some kindness by crediting me $10? The coupon expires on 3/30/2020, #[protected]. Your consideration of this request is appreciated. Thank you. Celia Suzuki

I forgot to use a $10 off coupon if I spent $40 or more

Longs Drugs verified

mix drink

I was in rush when I went to the store and I found sweet and sour mix drink which i was looking for, and I...