Menu
CB Fast Food Chains Taco Bell 1604 Bass Rd, Macon, GA, 31210, US
Taco Bell company logo
Taco Bell
reviews & complaints
Taco Bell company logo

Taco Bell

1604 Bass Rd, Macon, GA, 31210, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
7:00 am - 12:00 am
Tue
7:00 am - 12:00 am
Wed
7:00 am - 12:00 am
Thu
7:00 am - 12:00 am
Fri
7:00 am - 12:00 am
Sat
7:00 am - 12:00 am
Sun
7:00 am - 12:00 am
ComplaintsBoard
T
9:22 am EDT

Taco Bell - service is terrible

Macon, GA Bass RD Taco Bell
My daughter and I arrived for lunch and all but one employee was in the dining room on a computer dancing and acting a fool. One employee had his hair looking like Mickey Mouse. My daughter and I stood at the counter for about 5 min before any of them acknowledge us. Then from where they were sitting in the lobby they hollered "what you want". After I told them what we wanted, she the hollered into the kitchen and said "did you hear that back there". The only guy in the kitchen proceeded with our order. The guy with the Mickey Mouse hair (with no hair net) was jumping around and came to the counter to take my card so it could be processed. By this time our food was ready and he handed it to us. We sat in the lobby and ate and they were so loud, we discussed just walking out. Three couples walked out after waiting for someone to take their order while we were sitting there because of lack of service. One elderly lady came in and I've never seen such disrespect in all my years. Mickey mouse guy was as unprofessional as I've ever seen to an elderly woman. If it had been my mother or grandmother, I would've knocked him on his [censored]. At this point my daughter asked could we leave so we did. Left our food and went elsewhere to eat. Maybe some training or District manager needs to visit the store more often to get issues resolved. I've worked in the fast food industry in the early part of my years as a manager. Blatant disrespect to a company as well as customer service. Good luck in getting this resolved. Social media would have a field day with this!

Read full review of Taco Bell
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.