Kirby reviews and complaints 1
View all 103 complaints
Replied
Kirby - Complaint sarah sessions
Sarah Sessions phone manager at Macon, Ga. Kirby Store was very unprofessional. She was told that she could not do a previously scheduled demonstration due to health a condition taking place. This woman "Sarah Sessions" continued to call and hassle and was hung up on after not taking "NO" for an answer. She then texted and stated "Why did you hang up on me? And I'm sorry you can't afford a Kirby!"
Well, this poor and ill mannered representative for the company really speaks great volume about who Kirby hires to represent them on the phone.
YOU LOST THAT SALE!
The complaint has been investigated and resolved to the customer's satisfaction.
We are sorry to hear about the unprofessional behavior you experienced with an Independent Distributor in your market. We will take this input to help ensure it does not take place again
All the best,
The Kirby Company
Latest Kirby Reviews
Salesman lied and it cant be used ore returned AZ Vacuums KIRBY servicing Cape Town South Africa Customer service during door sales and door cleaning Kirby purchase UAE Carl Feerin/Ferrin Kirby DistributorGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!