Zaxby's reviews & complaints 2View all 387 complaints
Zaxby's - Customer Service
The manager of the Zaxby's was cordial and professional. Unfortunately, I observed one particular individual that was very unprofessional and rude to customers. To resolve this issue, I would recommend that the staff demand that the employees take sensitivity and professional decorum classes to resolve future instances from escalating. From my experience, it only takes one bad apple!
Zaxby's - Ice machine
Y’all ice machine has mold and bacteria in it. I eat ice from Zaxby all the time and yesterday I noticed some type of mold or bacteria in my ice. Plus I been getting sick and having respiratory problems for eating this ice from y’all dirty ice machine. Plus I let the manager see it and told her about the ice machine. She said that Coca Cola is the one that keeps the machine clean and she will check the top of it but I don’t believe she did