Ramada

We stayed at the Ramada Worldwide by Wyndham on 400 E. E. Butler parkway Gainesville, Ga 30501 on June 12, 2021. I can say without a doubt this was the most disgusting hotel I have ever encountered. We were on the 4th floor and the carpets in the hallway were being replaced so they were all ripped out with exposed tack strips along the perimeter. You had to be very cognoscente of where you stepped or your would get a tack in your foot. Our room door was so difficult to open we had to shove and shove on it to get it to open. Upon entering the room, there were mildew stains on the ceiling in the main area over the bed and in the bathroom. Some of the popcorn ceiling was peeling off in these areas.

There was a complimentary coffee station in the main lobby that was so dirty we would not touch any surface. It was not just the "days use" it was built up filth.

When checking in I confirmed that there was a complimentary breakfast in the morning, which I was assured was correct. In the morning, my husband and I went down to breakfast and our breakfast consisted of either a bowl of cereal or a breakfast burrito which contained scrambled eggs and cheese, we were also offered a child's size sunny delight drink or a child size container of milk. We were also told we could only have one item and one drink each. I do not consider this a breakfast. The waitress at the restaurant was nothing but kind and apologetic. I imagine she receives a lot of angry comments from customers for a situation that is not her responsibility, she can only do what management dictates.

We paid $145.44 to stay in this hotel, I would like a full refund.

Lisa Gill
541 Shirley Place
Valdosta, GA 31605
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