Rooms To Go reviews and complaints 1
View all 990 complaints
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Rooms To Go has left an official reply on this complaint.
Rooms To Go - adjustable bed
Never buy from Rooms To Go. Serta adjustable bed arrived damaged. Delivery people said it was the control, but the whole thing did not work as soon as it was set up. I called customer service and was told I would receive a call. Never did...I called Sales person who sold me the bed and he said it was out of his hands. I have a $1, 000 bed that is useless POS! Terrible customer service, horrible product! How can this business have accreditations from the Better Business Bureau? 100% disgusted and dissapointed. Never ever buy from them.
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
Rooms To Go customer support contacts
We are truly sorry to hear of your dissatisfaction and we would be happy to look into this for you! Just send us an email to TellUs@RoomsToGo.com with your order info. We hope to hear from you soon!
We have received your comment. Thank you!