Kroger reviews and complaints 1
View all 1484 complaintsKroger - Gas pump with fuel points
I have used fuel points for many years with no problem, but yesterday the new system cheated me out of my points.
I entered my loyalty number, entered my CC numbers and got the message "you can select between 10-100 cent discount". I decided to select 100 and as soon as I pressed the "1" button the screen changed and told me I would get 10 cents discount. I told the attendant and she helped as we tried again, only to be informed that now I had three cents discount.
Desired outcome: restore my fuel points and give me my earned discount.
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