RaceTrac reviews and complaints 1
View all 522 complaintsRaceTrac - manager refused a sale
At 5 am my husband and I went to the Racetrac at 505 Historic 441 Hwy to get a pack of cigarettes because it was the only place open Christmas morning. I went in to get a pack for my husband and was ID'd. I didn't have it with me (I'm 53 and my husband is 55), so Eric, the night manager, wouldn't sell the pack to me. My husband had his ID so he went in to buy them and Eric refused to sell the pack of cigs to him. He said we both had to have ID on us to buy cigs there. His reason? He thought my husband was buying the cigs for me. Going to get my ID wasn't an option for us-it's a 20 mile round trip. Eric was rude and disagreeable and absolutely absurd! I will never do business with them again and would advise everyone to go somewhere else to. There are 3 other stations in that area that will show you respect and appreciates your business. Their gas and cigarettes are cheaper too.
Joy S.
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