Best Buy

Citibank doesn't want to refund m money and still charging me for 2 items that I never received and don't want to do the right thing in this matter! I have had several disputes with them and they keeping it at square one all the while! I have a refund receipt for the washer which they say they credited it back to my account but never did! Citibank have bad reviews on how they always ripping customers off and still doing the same thing to this day! I will never want to do business with Citibank ever again! I will upload the refund receipt but the checks and balances don't add up to the credit they supposedly say they added! If you go back and investigate and look at the balance after they say they credited itbback, well it was never credit properly! I'm done with Citibank all together!