BayCare reviews and complaints 1
View all 39 complaintsBayCare - Customer Service
I had a procedure completed at Baycare Gastroenterology on 10/15/19. My insurance company denied the claim. Since then I have made repeated phone calls to this office in attempt to get one piece of documentation that my insurance comany is requiring to get my claim covered. When I call and try to speak to a human at Baycare I get a message that says all representatives are busy and to try again. This goes on for hours and hours day after day. When I press a different option and leave a message I do not get a return call. I have left many messages with no response.
My hands are tied. I have thousands in medical bills that I am going to get taken to collections for next month because I cannot get a simple response from this facility. The lack of care and response is unbelieveable.
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