Lowe's reviews and complaints 1
View all 2203 complaintsLowe's - Lack of service
This refers to the Lowes on Capitol Circle NE, Tallahassee Fl: As I was getting ready to self check out. I witness an older woman customer ask a female employee of Lowes who is standing around talking to a male person, not an employee of the store.
The older woman asked the store employee where she could find a product. The Lowes employee says, 'I don't know, you can look it up on Lowes.com'. That was the extent of service she provided.
SImply speaking, that was sorry service from a Lowes employee, lazy. The old lady shouldn't have to have done that, the employee failed to provide service to a customer. And that's exactly why I generally go to Home Depot. Lowes never much meets my expectations.
Desired outcome: Train Lowes Employees what the word SERVICE means
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