Dunkin' Donuts

I order a big textest toast sandwich & hash browns. The bread was not toasted the cheese, egg and cheese was cold. The hash browns soft and tast nasty, was cold as well. I when inside told the manager the was and I wanted my money back. She ask for my card and told her I would like cash back. Because that all the money I have want to get breakfast somewhere else. She had to put the money on the my card. Ask long does it take. That was friday morning and its monday still no money my card. The policies stucks