Menu
CB Auto Parts and Repair Stores The Pep Boys 2425 E Silver Springs Blvd, Ocala, FL, 34470, US
The Pep Boys company logo
The Pep Boys
reviews & complaints
The Pep Boys company logo

The Pep Boys

2425 E Silver Springs Blvd, Ocala, FL, 34470, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 7:00 pm
Sat
7:00 am - 7:00 pm
Sun
8:00 am - 4:00 pm
ComplaintsBoard
F
3:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Pep Boys - Tire on front of my 2003 chrysler town and country

In march of 2022 I purchased had installed two cooper tires that the salesman told me were left over or returned therefore I got them installed for 150.00 instead of 250 I believed him for his word and went for the sale. It sounded too good to be true which I found out two months later which the tires started losing air. I noticed they were wearin out on the side walls. I live on small disability income and can not buy tires within 9 months of buying them I appreciated the price and service I got iu went back in june to have my ignition system analized and was told my serpitine belt needed replacement I did not fixignition problem was too expensive the tech bought me a worn out spark plug that needed replacement I told him I would do it one of the wires when I pulled it off the plug came apart seperated from the plug connector I still have a firin problem because of that mistake I do not have the money to fix it im sorry I ever wentr to pep boys I have to tires that are close to being trashed because of incompetence those tires should have been trashed instead of being sold. Hope we can resolve this problem. This the second time im writing you to lket you know customers should come first

Desired outcome: replace these crappy tire and make sure if your manifacturer sells yhou blem tires the customers dont bear the b lunt of ot

Read full review of The Pep Boys
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.