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Steak 'n Shake

3800 SW College Rd, Ocala, FL, 34474, US
Sat 24h Working Hours
Sun:24h
Mon:24h
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Sat:24h

Reviews and Complaints

Steak 'n Shake Enterprisesfood/customer service

I ordered Speciality Burgers thru an app. When I picked them up, was not what I ordered. I received 2 plain Burgers cause they were out of the required toppings. I asked for a refund and was refused. The rude manager told me to "take it up with Corporate " Ive contacted them, and have heard nothing back. I want a refund as I was ripped off. That was $14+. I also want the remaining money refunded that I loaded on their app as I will not be dining at SNS ever again.

food/customer service
food/customer service
food/customer service
food/customer service
food/customer service

  • Updated by Pissed in Ocala · Jun 20, 2019

    Know your facts.. I did not get what I paid for. I did not want it, but was refused a refund by your rude ass. You must be stealing the stuff, so you rip customers off to cover your ass.

  • Updated by Pissed in Ocala · Jun 20, 2019

    Know your facts.. I did not get what I paid for. I did not want it, but was refused a refund by your rude ass manager. You must be stealing the stuff, so you rip customers off to cover your ass.