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CB Fast Food Chains Steak 'n Shake 3800 SW College Rd, Ocala, FL, 34474, US
Steak 'n Shake company logo
Steak 'n Shake
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Steak 'n Shake company logo

Steak 'n Shake

3800 SW College Rd, Ocala, FL, 34474, US
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11:47 pm EDT
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Steak 'n Shake - food/customer service

I ordered Speciality Burgers thru an app. When I picked them up, was not what I ordered. I received 2 plain Burgers cause they were out of the required toppings. I asked for a refund and was refused. The rude manager told me to "take it up with Corporate " Ive contacted them, and have heard nothing back. I want a refund as I was ripped off. That was $14+. I also want the remaining money refunded that I loaded on their app as I will not be dining at SNS ever again.

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Update by Pissed in Ocala
Jun 20, 2019 6:31 pm EDT

Know your facts.. I did not get what I paid for. I did not want it, but was refused a refund by your rude [censored] manager. You must be stealing the stuff, so you rip customers off to cover your [censored].

Update by Pissed in Ocala
Jun 20, 2019 6:30 pm EDT

Know your facts.. I did not get what I paid for. I did not want it, but was refused a refund by your rude [censored]. You must be stealing the stuff, so you rip customers off to cover your [censored].

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