Walgreens

On 10/21/19 approx. 5:10pm, the drive-thru pharmacist created a horrible experience for me with a prescription drop-off. I placed two eight & a half by eleven inch paper scripts in the drawer, but scripts were toward the front of the door... The pharmacist did not like the placement... So instead of reaching inside the drawer, she decided to push the drawer back out causing one of the scripts to jar loose and fly in the air and land underneath my car in a puddle of water... B/c a car was behind me I had no choice open my door (instead of pulling ahead or behind) causing me to inadvertly hit my car door to the building side...in spite of the tight fit between the door and the building, I was able to shimmy my way out and retrieve my script that landed in a puddle of water. I had to tap on the window to let her... The pharmacist know that I needed her to open the drawer again. I'm upset b/c... I'm thinking that all she had to do was reach further inside the drawer to retrieve both scripts, but instead she took the lazy way out and push the drawer back open, which started the whole chain of events. Well... She's upset b/c I handed her a partially wet script, that's when another pharmacist (I believe her nameplate read kathy) stepped in the conversation... Giving me what I believe was a scripted response that b/c the script was wet... That I will have to first wait for it to dry before they can fill it... Of course they can do nothing until it dries... Which infuriated me b/c it seemed like a retaliation response... So I stood there mute... Looking at her... That's when she made the ultimate power move... Which was as stated "that they could no longer fill my order b/c of my actions"... Which then forced me become instantly contrite, and essentially beg her to place my order agree to her terms... I felt humilated b/c I really needed this order to be place for my sick son. Bottomline, I shouldn't have to feel like I need to kiss the ring to have a service performed... Which I believe the pharmacist was mainly at fault. Please check the video of what took place.

My desired resolution would be an apology.

Mark blake