Rent-A-Center

I have been a customer of rent a center since May 2020, they were fine in the store when I was signing the contract, the contract was for a washer and dryer, upon delivery, the manager's husband hooked everything up except the dryer because it needed an electrical cord which they never told me during contract signing, no problem I said, after which I used the washer it started leaking from the hoses, after taking the hoses off, I found that there no washers place inside, rather than wait for them to return with washers, I installed them myself.

I then purchased a bedroom set, which went without any problems at all.

I then inquired about living room furniture and they informed they had a white leather set which was used, I asked if it was clean and in good condition they of course said yes, upon delivery the workers Marcelo and Luis were decent respectful and did a great job. But it was missing the tables, I called and asked they (Jeanette) stated the tables were not included, I asked for the matching tables and they were delivered again with no problem.
My complaint is with management who refuses to give me a detailed run down of my account, I have asked time and time again even today and management is rude as if they have been offended