Massage Envy reviews and complaints 1
View all 555 complaintsMassage Envy - Requesting refund charge my account after I froze it
I went by the office and put my account on freeze because I had an accident happen at work and I am out on workers comp then I called them yesterday to make sure they were not going to charge my account and they told me they would not charge my account because they saw the freeze paperwork they charged my account today and I do not have the money to be able to pay for a service that I cannot even use.
Desired outcome: refund my account
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