Fox Rent A Car reviews and complaints 2
View all 106 complaintsFox Rent A Car - Not agreed payment
We rented a car via Uber and there the booking said it will cost around 200$. When we arrived they told us that we have to pay an underaged fee as well as an insurance, that was fine for us because the Lady said the TOTAL will be around 300$ and the card will be blocked with a total of 600$ but that after the return we will get 300$ back. After we returned...
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Fox Rent A Car - Car rental charges
I went Fox to rent a car. The woman that waited on me told me that if I returned the car early that it would be a $20 charge. I was charged $40 something. I was still charged for Saturday (today although I returned it yesterday (Friday). I also didn't know the insurance was $20+ a day. I thought it was less. I also have other charges that I'm not sure about. I pretty much got charged almost double than what it was originally. It turned up being $180+ for TWO DAYS! I don't like it that I didn't get a copy of the contract. I signed a screen & she was saying what it was for, but not with the amounts. The lady didn't mention it was going to be emailed to me. When I returned the car, a guy told me it was emailed to me. I feel like I've been ripped off!
Desired outcome: credit back to my car
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you.
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