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CB Glasses and Lenses LensCrafters 706 Boynton Beach Blvd, Boynton Beach, FL, 33426, US
LensCrafters company logo
LensCrafters
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LensCrafters company logo

LensCrafters

706 Boynton Beach Blvd, Boynton Beach, FL, 33426, US
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Mon
9:00 am - 7:00 pm
Tue
9:00 am - 7:00 pm
Wed
9:00 am - 7:00 pm
Thu
9:00 am - 7:00 pm
Fri
9:00 am - 7:00 pm
Sat
9:00 am - 7:00 pm
Sun
11:00 am - 6:00 pm
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G
9:29 pm EDT

LensCrafters - Michael Kors frame

I unfortunately I picked LensCrafters to get 2 pairs of frames, and paid over $1,000 at the Boynton Beach Location. The Michael Kors frame sits uneven on my face. They have been adjusted 5 times. I feel that they were bought before, broken, refurbished, and placed back on display. My [censored] bought the pair. I didn't get the warranty, since I've never broken a pair of glasses. I've worn the glasses a handful of times. The last time they were adjusted, I asked if they could replace the frame, I was told no! It's not fair, that I paid over $1000 and I'm not satisfied or happy with my 2nd pair of glasses. I just want the frame replaced. Other wise, I will make my claim public, and file a complaint with the Better Business Bureau. I will never recommend anyone to LensCrafters again. And I will definitely not buy any other glasses with LensCrafters again!

Desired outcome: Replace my frame with a new frame, preferably the same Michael Kors frame.

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