I went to Ruby Tuesday's on Sat Nov 26th I was there with my girlfriend and another couple to celebrate my birthday dinner. while there the host stated that they have a no baseball hat policy and pointed to a handwritten sign that stated there were no baseball hats allowed. I asked him why were there no hats allowed and he stated because there was an incident in southeast DC where several young black males committed a murder and then came into dine at Ruby Tuesday's, and they were all wearing baseball hats. We were all dressed in semi-business casual attire and were at a comedy event earlier, there should be no confusion with and anyone that would commit murder. We still asked to be seated and he seated us and while at the table the manager came over to us and asked me to remove my hat, I told him that first it is my religious customs to cover the crown of my head and that is why I wear a hat. second, I pointed out to him other patrons that were white and they were wearing baseball caps that he stated was forbidden. Third, I usually patron Ruby Tuesday's a few time a week and this is the first that I'm hearing of this policy, he stated that his is a corporate policy and and it is mandated. I replied to him I will not remove my hat and I will leave this establishment and I stated to him i feel as though he is singling me out because I look young and I'm black. Ruby Tuesday's is a good restaurant and i always loved it. However, after this embarrassing event I feel as my rights were violated and will never patron this restaurant again, and I will also file a complaint with the ACLU because I feel as though I was discriminated against and my civil rights were violated.
On Sunday December 23, 2007 my family and I had lunch at Ruby Tuesday Restaurant. When the waitress brought the food out, she carelessly spilled gravy on the $3, 000 coat that I was wearing, and thus completely damaged it. The waitress did not apologize or show any concern. We promptly called the manager (Mike) who simply provided a business card and indicated that he would be calling us with details about compensation by December 28 at the latest. Unfortunately, Mike never returned the call. We called Mike again on January 1 and he indicated that he will try to reach the support center once again and report back to us. It is now January 3 and Mike has not called back. I just got off the phone with him (I called) and he informed us that he is unable to reach the center in Tennessee.
Unfortunately, it appears that this restaurant has no concern for its customers and is not willing to amicably resolve the problem. We will be pursuing legal means and will demand maximum compensation that will cover the coat as well as all moral damages, inconveniences and legal fees.