I am here at your 2305 New York Ave NE address in Washington, DC and packages order by myself and sent by family are not being received and or given!!! As we speak there is a package being held and or stolen by your staff members and DHS and we have confirmation it was delivered at 1:43pm today. This has happening over and over again!!! I will be pressing charges against this your hotel immediately!!! Get some new staff that don't steal from old folks today!!!