Menu
Write a review
File a complaint
CB Animal Hospitals Banfield Pet Hospital 1212 4th St SE Suite 190, Washington, DC, 20003, US
Banfield Pet Hospital company logo
Banfield Pet Hospital
reviews & complaints
Banfield Pet Hospital company logo

Banfield Pet Hospital

1212 4th St SE Suite 190, Washington, DC, 20003, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 5:00 pm
Sun
Closed
ComplaintsBoard
M
9:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Banfield Pet Hospital - Vet misdiagnosed wrong pet. Vet sends medical info via personal devices. No consent given for online marketing

Both pets medical records were falsely documented with erroneous medical information. Staff and Vet use personal cell phone to scan medical information. Staff posted photos of one of my pets without my consent, which puts my pet and my own safety at risk for being targets of theft as the breed I own is very popular and susceptible to being stolen at gun point.

Desired outcome: Cancel plans without charges to me correct medical records for 2 dogs, remove social media post images pay for unauthorized use of pet for company financial gain me &my pets theft targets pet name images were used and falsely claimed

Read full complaint
Hide full review