Stop & Shop reviews and complaints 1
View all 370 complaintsStop & Shop - Employee attitude at the trumbull, ct location on quality st.
The past 8 months have demonstrated a decline in courtesy, and in fact passive aggression conduct by a minority of the younger employees at this store. Most of the kids are cool but today was the last straw. The line I was in had only 1 other customer in it and yet when I asked the cashier male for a bag it was dropped flat in front of me as I was told "here!" The girl employee who was prior bagging ran away to find some place to goof off (as she usually does). I told her months ago people deserve respect. I often have heard her many isles apart simply jabbering away. Who else can use the words "I" and "Me" in the same sentence more than 3-5 times continually! The mission statement of the store needs to be impressed upon these kids regardless of reputed labor crunches so the standards of the job can be maintained. They strike for better wages but some of them ought to earn but minimum and even sent their marching away orders.
Desired outcome: Reinforce The Proper Customer Service Attitude Or Send Them Home.
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