Bank Mobile Vibe

Someone opened a fraud bank account and Bank Mobile sent my college refund to a bank account in another state. The account is not mine and nor has it ever been. I provided all documentation to bank mobile proving this. Bank mobile is refuses to correct this fraud. And now they are refusing to address this complaint.

I have contacted the CEO and President of Customers Bank which owns Bank Mobile and they have not responded. My only option will now be legal avenues. My refund of $1700 was sent to a fraud account.

Bank Mobile is not helpful and has not been.