The UPS Store

I needed medical records converted into a PDF file to send to a third party. Date was 08/07/2019 at approx. 10:15 am. Female employee informed me that she did not have training to do the service and that I would have to return at a later time. I explained that I had other paperwork converted to PDF files before at this location. The female employee was very sarcastic and rude. Obviously she was a new employee left on her on at this location without proper training. Now I am going to have to make multiple Uber trips to get this paperwork converted since I am unable to drive due to my surgery. Employee at the least should be reprimanded for her attitude and properly trained before being left in total control over the store without supervision.