SmashBurger

I almost walked out as soon as I walked in. I am not normally a complainer. This is the first time I have been compelled to actually contact corporate instead of just asking for a manager. I was so appalled I actually took pictures and videos while in your establishment. If I were the district manager I would want someone to let me know this was the condition of one of my stores. I waited about 5 minutes for someone to take my order then about 30 for my food. The floors were filthy and the staff aloof at best. I watched 3 people stand at the counter waiting for someone to take their order as 4 different crew members walked past them finally one of them said"ill be with you in just a moment". They showed no sense of urgency or hustle at all. As I was admiring how filthy the floor was and wondering what the other surfaces in the kitchen looked like someone threw a black tub on the floor, about a foot away from my toes, as if they were going to clean, they didnt. The tub was then used to clear tables so everything on the floor was transferred to the eating surface that was not washed afterwards.