Brakes Plus reviews and complaints 1
View all 20 complaintsBrakes Plus - Incompetence regarding mistake they made after a brake job
4/3/2023 had front rotors and pads replaced then driving days later and noticed an intermittent grinding from the driver side wheel that got progressively worse. After getting home found 2 lug nuts I could remove with my fingers and the rest on the driver side wheel were way under torqued, I thanked god the wheel did not come off with my children in it. Next my wife and I noticed a clucking sound not present before the work. Noticed a sway bar link broken on the same wheel not torqued. This store is incompetent in not tightening lug nuts and in the first place and doubly so in not identifying such an obvious deficiency as a broken sway bar link unless as I suspect it broke after they had my vehicle but having made my vehicle worse in the clunking sound really confirms it.
Desired outcome: Refund my brake job so I can have competent mechanics diagnosis the problem
Latest Brakes Plus Reviews
Deceptive repair tactics Charged for services not performed Service Product and service Bad alternatorGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!