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CB Restaurants and Dining Chipotle Mexican Grill 2025 Wilshire Blvd, Santa Monica, CA, 90403, US
Chipotle Mexican Grill company logo
Chipotle Mexican Grill
reviews & complaints
Chipotle Mexican Grill company logo

Chipotle Mexican Grill

2025 Wilshire Blvd, Santa Monica, CA, 90403, US
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1 complaint
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Website
www.chipotle.com
Phone number
+1 (310) 453-0057
Category
Restaurants and Dining
Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 10:00 pm
Sat
10:30 am - 10:00 pm
Sun
10:30 am - 10:00 pm

Chipotle Mexican Grill reviews and complaints 1

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1:19 pm EST

Chipotle Mexican Grill - online order not ready

Hello, I want to submit feedback about my visit this morning. I had an online order for pickup at at 10:30 a.m. today at the 2025 Wilshire Blvd. Santa Monica, CA, branch. The doors were not opened then, so I waited 2-3 minutes outside. Then when I arrived inside, my order was not ready, nor was it even acknowledged. They said they didn't have my order but then looked again and realized they didn't make it. I waited for 10 minutes after my pickup time. They prepared food for a walk-in first. Then, the burrito was completely overstuffed and ripped. This is unacceptable service. I am writing in hopes that the in-charge will be trained. Nobody even offered an apology.

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Chipotle Mexican Grill - online order not ready
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