Realtor.com reviews and complaints 2
View all 80 complaintsRealtor.com - lead generation
I am writing this review because I don't want any other agent to loose money with this company. I decided to work with realtor.com back on May 23, 2016. Realtor.com charged my card twice for the same product. My credit card company contacted me on May 24, 2016 in reference to suspicious activity on my card from realtor.com. I was extremely upset because once realtor.com over charged my card, I was away on vacation and had no additional cash or credit card to use so I had to borrow money for the remainder of my vacation. I called realtor.com on May 24, 2016 along with my credit card company and it was revealed that realtor.com charged my card twice my mistake and I would have to wait for the other charge to drop off. I cancelled with the representative on May 24, 2016 and told them I no longer wanted the product because of the over charge. Realtor.com representative stated that she would cancel the product and I would not have any worries. Needless to say they kept charging my account. Due to the fact that I called my credit card company on the line they heard the entire conversation and shut down my card and issued me an entirely new one so that realtor.com could stop receiving money. After filing a complaint with my credit card company and calling everyday for 3 or 4 days with hours spent on the phone, they finally agreed to return the money they took from my card. Please understand that they stated that they dont have anything stating I cancelled. Realtor.com stated I had 3 days to cancel. Today on August 29, 2016 I received a phone call from realtor.com stating I have a $191.00 dollar balance. I asked them "for what". realtor.com stated that it was the payment for June of 2016. I stated I didn't have an account with you in June of 2016. The representative stated that I still owe the money. Hun? Please Please Please, this company is horrible. DO NOT USE REALTOR.COM
Realtor.com - leads
I'm not even a realtor. However, my girlfriend is and she was contacted by a salesperson from realtor.com. Like everyone else has mentioned, the claim of you can cancel is complete and utter BS. They are charging my credit card monthly for an inept service that I never agreed to. I've tried calling and speaking to someone about this and have gotten no where. They claim to have provided to my bank a contract, which again I never signed or agreed to. Don't believe any claims made by the salespeople, as they are empty promises.
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Has anybody contacted an attorney regarding these supposedly contracts with realtor.com I have never received a receipt for payments I have never received a contract and that leads I received were also very very low in a high producing area . Has NARds been no notified week guarding these issues. I also am looking to get out from underneath their claws and wanted to know if anybody had forced the issue you gotten an attorney or spoke to a real stated attorney . Obviously they continue to send a bill even if you change your credit card so that is a big issue when you have a clean credit report.
I have. Please respond asap as mediation is set for this November.