JustAnswer reviews and complaints 1
View all 1474 complaints
Replied
JustAnswer - Consultation
I did not sign up for a continued payment for just answer. It was a ONE time use and fee of $51 on May 30th.
The company Just Answer has charged me $46 on June 27th which was NOT authorized by me.
I’m contacting my bank to stop this fraudulent charge from continuing.
Please STOP this company from continuing! Obviously, according to all the complaints they continue to fraudulently charge people. As long as you allow them to get away with it that will continue the fraudulent charges and unless people complain they won’t get their money back.
Desired outcome: They need to cease and desist immediately charging my credit card with out my consent.
This complaint has been resolved automatically due to user's inactivity.
We apologize that you had this experience with JustAnswer and I'm happy to help with your concern. Please contact MegMK@justanswer.com or call 1-800-942-4543 ext. 55.
Best regards,
Meg at JustAnswer Customer Care
Latest JustAnswer Reviews
I subscribed to the lawyer answers service three days ago, which costs $60 per month Doctor Calmed My Fears in Wee Hours Help when it is needed Seems like a bunch of people miss the boat cause they Amazing Veterinarian helped us on a Sunday, thank you from the bottom of our heartsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!