Jerome's Furniture reviews and complaints 2
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Jerome's Furniture - Disappointed by misrepresentation and rigid policies
I recently purchased a sofa and loveseat, and unfortunately, my experience has been disappointing due to misrepresentation by the sales supervisor. The sales supervisor assured me that the model I was considering would recline to 6 inches from the wall which was acceptable to me. However, upon receiving the furniture, I discovered that it does not meet the...
Read full complaintJerome's Furniture - Power recliner
I purchased a power recliner in 2016 and the chair was defected. Guardian protection replaced it with another power chair in 2018. That chair was just as bad. I called Jeromes and then to insurance co and was told there were to many problems with the chair at one time and would not cover. The guardian protection is still covering damages until 2023. No refund of insurance or replacement. Sad
Desired outcome: replace chair
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