Jack In The Box

Very disappointed in the choice to charge for adding "onions" onto a product.

I had this same issue with Del Taco a couple years back and have not been back as the issue was never addressed.

There was a small charge of $ 0.15 for adding onions. Very small but annoying amount. Why? An onion has a cost of $ 0.50. At least 50 servings per onion of that same add on so, a cost of $ 0.01. About the same as a catsup packet.

It's a psychological turn off to charge for an item that has a 2% foodcost. Is the advantage of such a small amount of money worth losing the customers you spent millions on in advertising to bring in? Well, like Del Taco (which you also now own), you've lost me. A customer of over 50 years. Again, it has nothing to do with the money - it's the simple principal. Really, 2% foodcost and you need to profit off of it? You should be more worried about the excess catsup, taco sauce and dipping sauces which are far more expensive to you.