Frigidaire reviews and complaints 1
View all 898 complaintsFrigidaire - broken freezer/refrigerator
Purchased Frigidaire Gallery Refrigerator/Freezer November 21, 2012. Freezer temperature started to fluctuate December, 2012. Contacted Frigidaire, they gave us a list of repair appliance companies to call. The first repair said there was nothing wrong with it, temperature was at 37 degrees, everything in the freezer was melting! He came twice and no repair done. I contacted Frigidaire again and they said they would not replace it. I called a 2nd repair company that seemed to know what they were doing, this was all in January, February and April was the last visit. Repairman was told by the tech support to order and replace 3 parts. He would have to drill a hole in my new refrigerator to replace the parts. The repairman refilled the freon and left to order the parts which would take some time. The replacement of freon held until 3 weeks ago, parts where not replaced and now cannot be found at the repair appliance company. Have had 2 or 3 calls to the 2nd appliance repair company. Cannot seem to get them to set an appointment or call me back. My freezer temperature is 57 degrees and refrigerator is 58 degrees. It is now empty. Frigidaire needs replace or reimburse us for the entire refrigerator and we'll buy a GE or Whirlpool!
The complaint has been investigated and resolved to the customer’s satisfaction.
Does anyone know where I can purchase a replacement ice maker (JBND-28)?
And they are still manufacturing defective fridges. We purchased our Frigidaire Gallery in August 2018, finally got to use the ice maker late December. Of course they need what they problem was, ordered the parts and almost a rebuild of the icemaker. We continued to have problems and technician called out at least 4 times and replaced additional parts. Our fridge was getting too cold and we were informed that we should not have any food placed at the back of the fridge ? and we were throwing good food away. And of course, a month out of the warranty, they washed their hands of the problem and we are to now go back to the company we purchased this piece of garbage from. Upon Deeper research of Frigidaire I found horrendous problems with their appliances, together with class action lawsuits. I asked the Frigidaire representative why after so many complaints and repairs they didn’t replace with a new fridge, and I quote “because we didn’t deem it non-fixable”, and like with many other dissatisfied Frigidaire gullible customers they washed their hands of the “known” problem just waiting to squeak by the one year warranty. Our Frigidaire is Model FGHD2468TD3, Serial No: 4A83030148 French Door Black Stainless Steel Model.
I purchased 4 major appliances from Frigidaire/Electrolux (all stainless steel) in (approx.) 2011 - fridge, microwave, stove and dishwasher.
Although we have had (and continue to have) problems with all of these products, the refrigerator has had the most problems and we've had repairmen (when under warranty and after warranty expiration) come to the house 4 times for major repairs to the freezer section including the icemaker and control circuit and defrost circuit. The Model is LGHN2844MFO (Ser # 4A12407646). Our last repair was $500 and have spent over $700 in total trying to get this terrible product to work correctly. Considering we spent over $4, 000 dollars for these 4 appliances and NONE of them work properly, I will make it my mission to steer people clear of anything made by Electrolux or any of their subsidiaries. .. SO SAD!
I too have a Galaxy that is spitting out chunks of chewed up plastic out of the ice maker! And one large chunk of styrofoam. That's messed up, and I can't use the ice maker anymore afraid my kids are going to choke on plastic. Unfortunately bought it at a Sears warehouse with no warranty :-(
I have a model number FFHB2740PS4 with ice maker JBND-26 purchased 10/13/2014. The ice maker stopped making ice several months ago(would have been inside the year warranty) but we let it sit, mistake. When I finally got around to researching it appeared the tube froze when it dispensed water. I have been fighting with it for months now and when we called about the warranty we were told it was not on file, even though the card was sent in. I would like to know what my options are if any.
The control board on the back of the stove failed and nearly caught fire. Black smoke started pouring from the control board while my wife was baking. I replaced the control board and the stove is working, but am concerned that the problem could be systemic across the model line.
I bought a Frigidaire refrigerator on Feb. 7, 2015. There is obviously a problem with the main door handle. It has broken twice already. All customer service can do is send a replacement but what happens when the warranty has run out? First time it broke the rep. just kind of giggled when she found out the problem so obviously they are aware there is a problem. This time the rep said all I could do is contact corp. office.
My dehumidifier has a has a high pitch squeal. I contacted frigidaire they said check the screen filter i only had it three weeks so i checked it any whey clean. I emailed them back and asked for a different one or my money back i heard nothing from them. I'm ready to throw this one out.
Just started having issues with our Frigidaire Gallery refrigerator, too. In the middle of the night, the freezer started melting, leaving a giant puddle on the floor. I checked the ice cream and other frozen items and most were softening. In the past, I've noticed minor problems with the door seal, as well as issues keeping frige items like cheese from actually freezing. The refrigerator as a whole seems to lack balance and stability. It is less than a year old.
I have the Frigidaire FGHB2844LF4 Gallery and the ice maker is freezing up. We have to run a hair dryer on it for over an hour to even get the compartment door open. Also, the crispers are freezing everything. I have tried calling Frigidaire and all I'm told is that I need to call in a service repair.