Menu
CB Mattresses Ortho Mattress 1601 S Mountain Ave, Monrovia, CA, 91016, US
Ortho Mattress company logo
Ortho Mattress
reviews & complaints
Ortho Mattress company logo

Ortho Mattress

1601 S Mountain Ave, Monrovia, CA, 91016, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 8:00 pm
Sun
10:00 am - 8:00 pm
ComplaintsBoard
D
9:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Ortho Mattress - Rotted wood Frame

I purchased a Queen size Box Frame and Mattress on 12/20/08. It was Delivered on a Day that i was at work and only my Daughter was home. When i seen the mattress it looked old. But i didn't think nothing of it thinking it was bad lighting in my room. I put my orthopedic mattress on top of the New mattress and made my bed. After a few months i noticed that the Black lining undernieth the Box Frames was falling off. I took my bed apart and found that the Box springs is only a Wood Frame stapeled together with rotted wood.
I called the Ortho Manufacture and was told that they would check into this and as of today 11/10/09 still have not heard back from them. Now even my Mattress is turning a yellow color. Remind you that i have had a orthpedic mattress on top of the Mattress. I have never slept on the mattress my self

Read full review of Ortho Mattress
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.