Ross Dress for Less

I am a dentist and my wife's a eye surgeon we are currently work and resides in UK. We are usually visiting San Francisco premium Outlet store twice a year.
When we come here we visit to Ross to by some bags so this time as well we visited there to buy some hand luggage to put the stuff we bought from outlet.
There was a women called Harpreet on the counter when we have given our bags to her for billing what she did at the first place was checking the bags pretending we have stolen and hidden something inside bags .
Then once we done billing I asked her to remove the tags for me then she said we don't remove them for customers so you have to remove them you selves . So I removed them for myself and gave to her. Then what she said was this is not India you have to put them on garbage bin .it seemed like she was little bit racist for us. Being telling this is not India. We are not Indian we are Sri Lankans.
I think these kind of person should expelled from the store because we are not planning to visit Ross stores anymore to get bullyied.