Crunch Fitness reviews and complaints 1
View all 417 complaintsCrunch Fitness - Membership cancellation
I tried canceling my membership and was given the you cannot do anything until the annual fee goes through. I was given the same information last month every time I tried canceling my membership. So I finally requested to speak with the manager who turn out to be the most unprofessional individual I’ve ever met. He wouldn’t let me speak and Ken t rolling his eyes and would look everywhere but me. He finally just said I could come back tomorrow wait for him to be available and cancel. I mentioned the annual fee and he said we had to pay that no matter what even if I had been the gym for 1 day or a year. This person was very unprofessional and had a horrible attitude. I wasn’t the only person he was been a jerk to when I was there. I tried calling their customer service phone and that’s not a monitor or phone that anyone answers. So it looks to be a scam.
Desired outcome: I do not want to see or deal with that person. If you can get a professional representative from Crunch to call me. I would love to cancel my membership.
Latest Crunch Fitness Reviews
Membership Membership fee Safety hazard which could death or serious injury. Charged after membership canceled Staff - bullyingGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!