Menu
CB Dental Services Aspen Dental 1210 E Park St STE 106 Suite 106, Hollister, CA, 95023, US
Aspen Dental company logo
Aspen Dental
reviews & complaints
Aspen Dental company logo

Aspen Dental

1210 E Park St STE 106 Suite 106, Hollister, CA, 95023, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
Closed
Tue
8:30 am - 5:00 pm
Wed
8:30 am - 5:00 pm
Thu
9:00 am - 6:00 pm
Fri
8:30 am - 4:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
K
1:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Aspen Dental - Charges for services not performed & failure to contact emergency services with epinephrine complications

9/29/21 appointment was to be from 9-3 this was second day of service. Went in for wisdom teeth extraction still not done. Was convinced I needed deep cleaning and was to be done prior to extractions. I do not believe I needed deep cleaning. After disputing charges and cancel contract they issued a refund for $1,039.00 and closed account on 10/01/21

I paid original amount of contract through care credit in the amount of $2,537.00 on 9/28/21 on a statement on 10/05/21 it shows I have a credit balance of -$28.00

On 12/20/21 I got a bill for $2,037.70 and have not gone back in for any new services. And then 01/06/22 a bill for $2,102.70 with showing payment from care credit for $2537.00 & refund for $1039.00

On 01/03/22 I got a bill for $2,037.00 but when I was told pay $2,110.30 and it will be done.

On 02/02/22 I got another bill for $2,110.30 upon this I took a payment of $1,039.00 to them with a letter to close my account and paid in full they took check but has not been cashed as of today 06/29/22

Then no additional bills until may 2022 on 05/12/22 statement

Now it says I owe another $79.00 but they still are holding the check for payment

Looking at june statement it is showing I only paid $2,507.60 but I know I paid $2,537.00 (care credit paid $2,537 -$1,039 refund add back $1,039 payment)

I feel they endangered my life with so much treatment in a short time even after I had extreme reaction to the epinephrine my gp said I should have been sent to er immediately

They have also collected $842.10 for this bill

Desired outcome: CASH my $1,039.00 check and close my account to a $.00 balanceI would very much like an apology also and a response

Read full review of Aspen Dental
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.