Journeys reviews & complaints 1
View all 101 complaintsJourneys - Return
I walked into the store only wanting to do a return and I was next in line and the blond lady employee ID (616278) gave me so much attitude. I just wanted to do a simple return and I received so much talk back when all I came to do was a return. She was not polite nor was she nice in any manner that an employee should have towards a customer. I am a Latina women and I believe she was giving me this attitude because I was the only colored person in that room. Please teach her how to be respectful to ALL customers.
Desired outcome: Train associates to be polite
Elevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
We have received your comment. Thank you!