Menu
Write a review
File a complaint
CB Travel and Vacations Extended Stay America 7135 N Fresno St, Fresno, CA, 93720, US
Extended Stay America company logo
Extended Stay America
reviews & complaints
Extended Stay America company logo

Extended Stay America

7135 N Fresno St, Fresno, CA, 93720, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
T
4:40 pm EDT

Extended Stay America - Charges

I called made a reservation, he asked if I had pets I said yes. I checked in. 3 days later they charge me without saying anything $336. Off my debit card. They did not disclose pet fees. On the phone or in office.Then i needed to stay another week the Mgr said same price as last week. But here on the charges;
1st week $548.
2nd week $637.
3rd week $593.
This week$579.
So the 2nd week was $89. More than 1st week. I disagree with sneaky pet fees taken 3 days later. I am here waiting for house to close in escrow & ESA has caused me financial stress. And why isnt the weeks the price? I believe you owe me money!

Read full complaint
Hide full review