Goodwill Industries reviews and complaints 1
View all 466 complaintsGoodwill Industries - Cashier Cindy
Hello Goodwill,
Cindy the Cashier said Goodwill will not take American Express cards. I asked why and she snipped "I don't know this is not my business!." She never answered my question.
I asked her name and to see her badge name and she refused. I didn't know at that time that her name would be on the receipt.
Thank you for normally giving courteous customer service.
Desired outcome: Courteousness. Helpful cooperation. Answered questions.
For many years I have had nothing but good experiences at Goodwill stores. It only takes one bad experience to notice the stark difference.
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